Voice

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The all-inclusive virtual phone system for modern businesses.

Equip your customer support teams with the right tools to delight your clients with every interaction. No hardware or downloads, just Plug-n-Play into our cloud call centre solution.

FEATURES

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Customized IVR.

Direct your clients to the appropriate department they need help from.

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Inbound Caller Identity.

See caller information based on previous interactions with your business.

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Call monitoring

Listen to how your agents are handling customer complaints and whether they are attending to them effectively an on time.

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Call barging.

While monitoring calls, advise customer service agents or even talk to the customer help solve their issue.

Who can use Voice IVR & Toll- Free

We create the right call center for your business. From establishing your call center from scratch to providing a voice solution that helps you answer calls, order processing, appointment bookings and many more.

  • Financial institutions: IVR system includes banks where customers can trace their transactions or enquire about their balances
  • Car tracking companies
  • Humanitarian Organizations
  • Merchants and retail outlets such as supermarkets.
  • Debt Collectors.
  • Logistics companies.

Voice solutions

We create the right call center for your business. From establishing your call center from scratch to providing a voice solution that helps you answer calls, order processing, appointment bookings and many more.